Terms & Conditions

Welcome to the Mug Mall at mugmall.com

By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern mugmall.com's relationship with you in relation to this website. The term "Mug Mall" or "Website Advertising Ltd" or "us" or "we" refers to the owners of this website whose registered office is 123 South Street, Suite 100, Oyster Bay, NY 11771.  The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • All Payments (including Credit Card Payments) are processed via PayPal in acceptance of their Acceptable Use Policy.
  • Shipping Prices are calculated are for United States shipping Only. Shipping outside of the US available at additional cost.
  • Returns and refunds are honored within twenty (20) days of ship date.  Buyer is responsible for all shipping fees. Please let us know you want to return an item(s) by completing our Return Merchandise Aurhorization (RMA) Form.


Vendor/Seller Terms and Conditions:

  • Vendor must agree to all Terms and Conditions of Mug Mall.
  • Vendor must ship out their sold Mug(s) within three (3) business days of sale payment (unless otherwise noted in the item description).
  • Vendor must have a valid PayPal account (unless other arrangements have been made and agreed upon).
  • Vendor must keep inventory current on the Mug Mall website.
  • Vendor must check our Terms and Conditions regularly as it is subject to change without notice.
  • Mug Mall reserves the right to Hold, Suspend and/or Delete a Vendor(s) for any or no reason.
  • Payments are sent to the vendor immediately upon "Check-out" through PayPal. Currently, we deduct 18% as our commission on Mug Sales and you receive 82% of the sale price and 100% of the Shipping Charge.  There are No Listing Fees, No Closing Fees, No Monthly Fees, No Sales Fees, Etc.
  • Vendor must honor our 15 day return and refund policy.
  • Vendor must not offer their Mug(s) cheaper anywhere else at the time it is on our site.

If you have any questions or comments, please Contact Us.


Effective November 1, 2013 - Subject to change without notice. Check website often for updated Terms of Service and Fee Schedule.